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Privacy Policy

Auralis Living (hereinafter “the Data Controller”) informs users of the website https://www.auralisliving.com about its privacy policy regarding the processing and protection of personal data of users and clients that may be collected through browsing or contracting services via the Website.

Data Controller Identity

  • Owner: Auralis Living
  • Tax ID:
  • Address: Paseo del Emperador Neron 6, E2-3A 03570 Villajoyosa, Spain
  • Email: info@auralisliving.com
  • Website: https://www.auralisliving.com

Applied Principles

Principle of lawfulness, fairness, and transparency • Data minimization • Storage limitation • Integrity and confidentiality.

Cookies

Our website uses cookies and similar technologies. Cookies are small text files that are placed on your device when you visit a website.

Which cookies do we use?

  • Functional cookies: These are necessary for the website to work properly (for example to remember your shopping cart).
  • Analytics cookies: We use Plausible Analytics. This is a privacy-friendly tool that does not use cookies and does not store any personal data. You can read more here: [Plausible Data Policy](https://plausible.io/data-policy).

We do not use advertising or tracking cookies from third parties such as Go

ogle or Facebook.

You can manage or delete cookies at any time through your browser settings.

Orders & Payments Section

Orders and Payments (WooCommerce & Stripe)

When you place an order on our website, we collect and process the following information:

  • Your name, email address, and shipping address
  • Order details (products, quantities, prices)
  • Payment information (processed securely by Stripe)

Stripe is our payment provider. They handle all credit card and payment data. We do not store your full credit card details on our website. You can read Stripe’s privacy policy here: [https://stripe.com/privacy](https://stripe.com/privacy)

We use this information to:

  • Process and deliver your order
  • Send order confirmations and updates
  • Handle returns or complaints
  • Comply with legal obligations (such as tax and accounting rules)

Your order data is stored for as long as necessary for these purposes and according to legal retention periods (usually 5–10 years for tax purposes).

Collection of Personal Data

Data is collected when you:

  • Make a purchase or register in the WooCommerce store
  • Fill out contact or subscription forms
  • Browse the site (cookies – see Cookie Policy)

Purpose of Processing

  1. Order management, invoicing, shipping, and customer service (WooCommerce)
  2. Sending newsletters and commercial offers (only with consent
  3. Improving the user experience and statistical analysis
  4. Compliance with legal obligations

Statistical Analysis with Plausible

We use Plausible Analytics to better understand how visitors use our website and improve the user experience. Plausible is a completely privacy-friendly tool:

  • It does not use cookies
  • It does not collect or store personal data (not even IP addresses)
  • All data is aggregated and anonymized
  • The servers are located in the EU (Germany)

Legal basis: legitimate interest (Art. 6.1.f GDPR). You can consult Plausible’s data policy here: https://plausible.io/data-policy. We do not share this data with third parties.

Legal Basis

  • Performance of a contract (WooCommerce purchases)
  • Consent of the data subject
  • Legitimate interest (security and fraud prevention)

Data Retention

Data will be retained for as long as the contractual relationship is maintained or until you request its deletion. Afterward, it will be retained for the legally established period (5 years for invoicing, 10 years for tax obligations).

Recipients

Data may be shared with:

  • Shipping providers (DHL, Correos, etc.)
  • Payment gateways (Stripe, PayPal, Redsys)
  • Tax and judicial authorities when required
  • Plausible Analytics (only aggregated and anonymized data, no transfer outside the EU).

User Rights

You can exercise the following rights free of charge:

  • Access:
  • Rectification
  • Erasure
  • Objection
  • Restriction of processing
  • Data portability.

Send an email to info@auralisliving.com attaching a copy of your ID.

Complaints
You can contact the Spanish Data Protection Agency (AEPD) if you believe that the processing of your data does not comply with regulations.

Updates

This policy may be modified. The updated version will be published on the Website.

Last updated: May 2026

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